Chegg is the leading studentfirst interconnected learning platform, which is ondemand, adaptive, personalized, and backed up by a network of human help. When you rent your book, you will be given a due date for returning the book. If you sign into your account you will be able to look at the books you are currently renting. The book also has to be returned in the same condition that it was received in.
A simple 2 step guide for solving this common chegg problem quickly and effectively by gethuman you should be good. Apply the return shipping label and take the shipment to the carrier listed on your return label. Chegg s philanthropic efforts, in association with american forests, have resulted in the planting of more than 1. The digital return policy similarly allows the student to return the digital media for a full refund within 14 days if the class is cancelled or the item is no longer needed. Chegg will provide a full refund minus the cost of shipping. Rent textbooks and get 7day free etextbook access while your book ship. Here are just a few examples of the types of questions we were being asked or problems reported by users like you. You have 14 calendar days to return an item from the date you purchased it.
Should you need a book past the posted rental term, simply contact chegg before the due date for a free extension. Of course, tape the ups label securely to the box when you ship your books back. Chegg books are often 90% off the regular retail prices of new textbooks and come with a 21day hasslefree return policy and a 4week free trial of chegg study. Under the books you should be able to click return. When returning a book early using the prepaid label, the return shipping costs are covered by chegg. At the end of the semester you can keep your book for a small fee, send it back using the prepaid shipping label and you can highlight in the books as you are using them. We are writing new step by step guides every day for problems like this.
If you are not satisfied with the book you receive, you can return it for a refund within 30 days for semesterlong rentals or 15 days for monthly 30, 60 or 90 day rentals. For a full refund, you can cancel your etextbook order within 14 days from the day you placed your order. Gift cards are not returnable except as required by law. How do i go about returning unwanted items to chegg. Return shipping is free when you use the shipping label provided. The due date for each item you rent as well as the option to extend or purchase your rental are available on the manage your rentals page in your account. Chegg may change this policy at any time, and the change will take effect immediately for any book rented on or after the date of the change, so please check the websites regularly for the most recent return terms. By renting through, you are agreeing to return your rental item on or before the due date specified on the on the manage your rentals page in your account. Items purchased at an amazon physical store can be returned within 30 days for a full refund, subject to our other return guidelines listed below. Chegg book rental return policy satisfaction guarantee.
To avoid additional charges, your return shipments must be scanned and actively en route within the ups package tracking system by the rental return date. It is the smarter way to student and it is transforming the way millions of students learn by reconnecting the link between learning and earning through tools and services that. A simple 2 step guide for solving this common chegg problem quickly and effectively by gethuman. Blurb ebooks including pdf books are not subject to the above cancellation policy or the return policy for printed books. Chegg is an online student hub that, in addition to online textbook rentals, connects students with online tutoring, scholarship services and test prep. From there return the book for a refund and you can order your new one. If you are dissatisfied with the quality of your rental, chegg. If the item is in the same condition as when you received it, youll receive a full refund.
Vitalsource bookshelf is the worlds leading platform for distributing, accessing, consuming, and engaging with digital textbooks and course materials. Chegg uses cookies to enhance your experience, provide personalized ads, and to help us better understand how you use our website and services. To qualify for your refund, your return package must be postmarked by ups within 21 days of your ordered on date. They should have a policy in place and they should be tuning it based on recidivism. Your book is returned as of the date that you drop off your book, properly packaged and labeled, with ups for delivery to chegg. If you change your mind about your order, you need to act fast and issue the cancellation within 30 minutes of.
Rent remote sensing 4th edition by sabins ebook 9781478645054 and save up to 80% on online textbooks at chegg. Textbook rental prices from chegg can save student up to 90% off. You will need to send it back and request the right one, you can call chegg here. For a full refund, you can return a textbook within 21 days from the day you placed your order. Chegg return policy if youre not satisfied with the physical book you receive or dont want to keep it, just return the book in the same condition within 21 days using the same box and a prepaid ups shipping label. To return a rental within the initial rental refund period, go to manage your rentals. Each digital book can only be returned once for a refund. The most common issues with chegg are around customer service.
To return your rented book s you will need to print your prepaid shipping label, place all of the books you wish to return in a box, slap the return label on the box, and drop off the box at ups before your due date. What should i do if i no longer want my chegg textbook. For now, the due date for your chegg textbook rentals remains unchanged. Request a meeting we invite institutional investors to meet with our management team.
Huge savings with top unique chegg coupons apr 2020. When a book isnt returned by the extended due date, we charge you for the full purchase price of your book minus. Your etextbook access will automatically expire at the date and time indicated under the my. After thousands of chegg customers came to gethuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. If youre dissatisfied with a digital book that you have rented or purchased from chegg, you can return it for a full refund within 14 days. There are a few important things to keep in mind when returning an ebook you purchased from the vitalsource store. If youre dissatisfied with a digital book that you have rented or purchased from chegg, you can return it for a full refund. Grocery items and alcohol are not returnable to amazon but may be refunded or replaced. See rental terms and conditions for more on initial return window and refund policy. On october 30th, 2017, gethumandirtbik2 reported to gethuman that they were having an issue with chegg and needed to get in touch. How do i enter an equation or math expression into the math solver. We have a 21 day any reason guarantee policy so send that unwanted book back to us within 21 days of placing your order for a refund. Blurb does not provide the ability for users to cancel orders or obtain refunds for, or to receive replacements of, ebooks including pdf books. Are there any other book renting sites that are cheaper than chegg.
Overview chegg is the leading studentfirst interconnected learning platform, which is ondemand, adaptive, personalized, and backed up by a network of human help. And if you spot any issues with our how do i get an extension for my books. A simple guide for solving this common chegg problem quickly and effectively by gethuman there are two fees that you will be charged if you return your books late. By continuing to browse the website, you indicate your agreement. If you purchased an etextbook, you have 14 days to make a return. Rent or buy textbooks online at and save hundreds of dollars. Return instructions place all of your books and the packing slip in the box 1. The issue was classified by gethumandirtbik2 at the time as a complaint problem, and was later reported to be fixed on november 10th, 2017. When i worked at chegg it was our number one support question and every year we changed t. If you choose not to ship with ups, you are responsible for shipping costs. To return your rented books you will need to print your prepaid shipping label, place all of the books you wish to return in a box, slap the return label on the box, and drop off the box at ups before your due date. You can find the date on your return books page as always. The chegg satisfaction guarantee allows the student to return the book within 21 days for a full refund if they are dissatisfied with the product or find that it is not needed. If youre not satisfied in any way with the physical book you received, just return the book in the same condition within 21 days using our box and prepaid ups shipping label.
Chegg study pack managing my subscription chegg writing textbooks ordering returns sell books etextbooks. When you rent textbooks from chegg, can you can save yourself money versus buying the books. Chegg did your professor change your book on you last. There are two fees youll be charged if you return your books late. If you have other problems or questions and you cant find the solution here, please let us know. It is the smarter way to student and it is transforming the way millions of students learn by reconnecting the link between learning and earning through tools and services that support. New books must be returned in new condition to receive a refund. There are no steps you need to take to return an etextbook.
This semester, save even more on books and classroom help with the chegg coupon codes below. To return a textbook and get a refund, you have to return the books within 30 days of the original order date. Chegg offers the option to return any rentals within 21 days of your order for any reason, which is a great feature in case you drop or cancel a class. They also offer a selection of etextbooks, which can be rented to save you time and money. Just so you know the shipping information should have come in the box from which you received from cheggs. You may print your return shipping label by logging into your account. Then just take it to your local ups store before or on your return due date.
You have not viewed or printed, in total, more than twenty percent 20% of the vitalsource etextbook. Digital books must be returned within 14 days to receive a refund. How can i return a book to chegg on the last eligible day. You go to the site and print a return label free shipping back. Just watch the video, throw those books into a box. You agree that you are responsible for remembering the rental return date and returning the rental to us within the time frame specified. How does deal with students who dont send back steal. If you cancel within 14 days of placing your order, you will get your money back. I spent 2 days finding my books and comparing prices. The refund policy for digital books is slightly different from physical books. If you were charged the purchase price but still want to return the book, you must return the book within 7 days of being charged for a refund of the purchase fee. The first fee will be charged after your due date has passed if you havent returned your books. To return the books you purchased with a chegg promo code, all you have to do is repackage your books in any shipping box and attach the shipping label. I got an email saying the return was complete, but they havent credited my credit card yet, and nobody answers the customer service line when i call.
This may occur, for example, if you return a book that has been damaged beyond repair and you are charged for a replacement book, or if you return the wrong book, or if you send the wrong book under chegg s buyback program or send a book under the buyback program outside of the programs time limits. Rentbuy books on chegg save up to 90% on textbooks. Chegg makes returning your books incredibly simple, plus it covers the shipping costs so you dont pay an extra dime. After our testing, we think that chegg offers some of the best textbook rental options because of its flexible rental periods and instant access to an etext version of your book. Regular paper is fine, both for the ups label and the packing slip that you throw inside the box. Chegg will provide a full refund, minus the cost of shipping. You have 21 days from your order date to make a return. Books and other items should be packaged appropriately to keep them from being damaged during shipping.